Getting Started & Basics FAQ
New to Disney+? Setting up your account and activating your device through disneyplus.com/begin is quick, but a few common questions come up along the way. This page covers the essentials — from what you need before you start, to how to sign in on your favorite device — so you can jump straight into streaming.Frequently Asked Questions
What is disneyplus.com/begin?
What is disneyplus.com/begin?
It’s the official activation page used to link your Disney+ account to a smart TV, streaming stick, gaming console, or other supported device using an 8-character code.
Do I need a Disney+ subscription before using begin?
Do I need a Disney+ subscription before using begin?
Yes. You must have an active Disney+ subscription before you can activate a device using the begin code.
Where do I find my activation code?
Where do I find my activation code?
Open the Disney+ app on your TV, choose Log In, and select Log in on the web. An 8-character code will appear on your screen.
How long is the activation code valid?
How long is the activation code valid?
Codes typically expire after a few minutes for security. If yours expires, just refresh the login screen on your TV to generate a new one.
Which devices support Disney+?
Which devices support Disney+?
Disney+ works on smart TVs (Samsung, LG, Sony, Vizio), Roku, Fire TV, Apple TV, Chromecast, Xbox, PlayStation, Android TV, and more.
Can I use one account on multiple devices?
Can I use one account on multiple devices?
Yes. Disney+ supports multiple profiles and simultaneous streams depending on your plan.
Is there a free trial?
Is there a free trial?
Free trials depend on region and current promotions. Check disneyplus.com for the latest offers.
What if my code doesn't work?
What if my code doesn't work?
Most issues are caused by an expired code, wrong account, or a weak internet connection. Refresh the code on your TV and try again.